Scheduling Manager 
Post matching 'AdminAdmin'
Overview
We are currently recruiting for a Planning & Resource Manager on behalf of a specialist utility services company who provide installation, maintenance, metering and billing services to customers throughout the Uk.
Operating for over 15 years now, they are a fast growing reputable company with over 70 employees. They are an award-winning heat network services provider.
Reporting to the Operations Director, the Planning & Resource Manager will be responsible for overseeing the efficient allocation and utilisation of resources across various projects and departments. This role involves strategic planning, resource forecasting, and ensuring that all projects are adequately staffed and equipped to meet operational goals. The Planning & Resource Manager will collaborate closely with department heads and managers to identify resource needs, develop resource plans, and monitor resource usage to optimize productivity and efficiency.
This is a permanent position, based in Peterborough, working Monday to Friday 37.5 hours per week. The salary is paying £50k – £60k per annum depending on experience. Other perks include pension, 25 days annual leave plus bank holidays, Employee discount & deals scheme on a range of products & services, Newly refurbished free access to gym and bootcamp, Regular social events etc.
They are a vibrant company to work for with a great culture. Relaxed dress code. Fabulous office environment, fresh, modern with onsite café. Hours are Monday to Friday, 09:00 – 17:30 (30-minute lunch break plus two 15-minute breaks)
Responsibilities
- Resource Allocation:Develop and implement resource allocation plans to ensure optimal use of personnel, equipment, and materials across all projects.
- Ensure all contractual maintenance SLAs are met for both reactive and planned repair call outs, utilizing a combination of in-house and external third-party resources.
- Forecasting: Analyse project timelines and workloads to forecast future resource needs and adjust plans accordingly.
- Scheduling:Create and maintain detailed schedules for resource deployment, ensuring that all projects have the necessary resources at the right times.
- Collaboration:Work closely with project managers and department heads to understand project requirements and address any resource-related issues.
- Monitoring:Track resource utilisation and performance metrics to identify areas for improvement and ensure efficient operations.
- Reporting:Prepare regular reports on resource usage, availability, and forecasts for senior management.
- Process Improvement:Identify and implement best practices for resource management to enhance efficiency and productivity.
- Problem-Solving:Address and resolve any conflicts or issues related to resource allocation and scheduling.
- Training:Provide guidance and training to team members on resource management processes and tools.
- Client Liaison:Act as the primary point of contact for clients regarding resource-related matters. Keep clients informed about work activities, progress, and any issues arising in their schemes. Ensure client expectations are managed and met through regular updates and effective communication.
Skills & Attributes
- Preferably experienced and knowledgeable about Heat Networks or experienced in managing residential FM services.
- Proven experience in leading a team of at least 5 direct reports and managing third-party suppliers.
- Strong leadership qualities.
- Excellent people and process management skills.
- Commercially minded.
- Proficient in Excel, Microsoft tools, and other core IT programs.
- Exceptional written and verbal communication skills, with the confidence to correct team mistakes.
- A strong focus on customer satisfaction and the ability to build and maintain positive client relationships.
- Proven ability to work collaboratively within a team and across departments.
- A commitment to continuous improvement and staying updated with industry trends and best practices.
- Skills in resolving conflicts and negotiating with both internal teams and external clients.
- Excellent time management skills to prioritise tasks and meet deadlines efficiently.
- A creative approach to problem-solving and the ability to innovate and implement new ideas.
Note:- Apex Resourcing Solutions are acting as an Employment Agency
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