The Opportunity

Our client is currently looking to recruit a mobile Store Technician to work in some of their stores in the Scunthorpe area. Their stores and offices couldn’t function without the support of our Maintenance Team. A Store Technician (or IST as we call them) is an integral part of this team, carrying out maintenance procedures, safely, in stores and offices. Working closely with the Store Leadership Teams, the In-Store Technicians deliver statutory requirements and proactive planned maintenance promptly and in a cost effective way.

Responsibilities

• Ensuring a safe environment for those who work in stores and offices.
• Taking ownership of the reactive and proactive maintenance activity, the In-Store Technician will identify problems and implement effective solutions.
• Carrying out daily maintenance including but not limited to fire alarm testing, sprinkler testing, HVAC maintenance, building maintenance, electrical checks and checkout maintenance.
• Building effective relationships with the store leadership teams, communicating clearly on tasks and managing expectations where necessary.
• Ensuring assets are fixed in line with the agreed SLA’s.
• Using the systems available to accurately record work completed and describing work which needs to be escalated.
• Working closely with internal service teams and external contractors.
• Meeting the necessary legal and compliance standards.
• Attending store meetings to ensure there is an understanding of maintenance issues and their level of urgency.
• Being aware of the cost implications and ensuring the most effective and efficient fix.
• Working to maximise store profitability through following energy saving best practice and ensuring energy faults are reported/fixed.

Skills & Qualifications

• Maintenance and/or engineering experience
• Experience working in customer service
• Experience working remotely
• Good time management
• The ability to build relationships quickly
• Good communication skills
• An awareness of cost and budget controls
• Exposure to IT services e.g. Verisae
• An awareness of up to date Health and Safety measures
• Full UK driving licence (essential)

Ideal additional skills include:

• Relevant qualifications e.g. IOSH/ NEBOSH
• Experience handling multiple projects at one time or working in a fast moving maintenance department

Note: This vacancy is being advertised by Apex Engineering Solutions Ltd who are acting as an Employment Agency