The Opportunity

Our client a leading national retail chain is looking to recruit a Multi Skilled AC Engineer in the York area.

Responsibilities

• Undertake all allocated HVAC reactive and planned maintenance tasks to an agreed standard.
• Complete tasks within SLA requirements, with work orders opened and closed in real time.
• Timely completion of reactive and planned works carried out to agreed standards, achievement of first fix and maximising equipment uptime.
• Effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
• Provide regular updates to helpdesk and planning team on task status.
• Liaising with the store technicians and updating them on the status of maintenance work.
• Provide HVAC technical support as required, e.g. advice regarding major operational issues.
• Carry out work in accordance with all health and safety requirements and adhere to best safety working practices at all times.
• Ensure parts and materials are ordered in a timely manner through company processes. Fit parts or components as prescribed by company procedures.
• Ensure appropriate audits and checks are carried out in line with standards provided.
• Deal with and make safe all health & safety related works following processes laid down by organisation’s Health and Safety Policy.
• Ensure appropriate audits and checks are carried out in line with standards provided.
• Proactively manage task volumes in conjunction with the helpdesk and planning team.
• Notify the helpdesk and planning team of procedural task condition on completion of works.
• Complete engineering surveys and technical reports as necessary and cascade all key data to relevant personnel.
• Attend training courses as and when necessary to ensure skills are kept up to date to meet customer needs.
• Supporting change within the business to ensure continuously improved performance.

Skills & Qualifications

Skills and experience needed to be great at this role:

• Great communication skills.
• Experience in a customer focussed environment.
• Great team working experience.
• The ability to prioritise workloads.
• Full UK driving licence.
• NVQ Level 2 or equivalent is required along with FGAS 2079 cat 1 as a minimum requirement.

Ideal additional skills include:

• Hands on experience of large Multi deck DX coil package system / VRV’s / Split systems.
• Experience in a customer focussed environment.
• Great team working experience.

Experience in:

• Air conditioning.
• Comfort cooling systems.
• Ventilation systems.
• Hot & cold-water systems.
• LPHW heating & water systems.
• Controls systems.
• Electrical installations.

Note: This vacancy is being advertised by Apex Engineering Solutions Ltd who are acting as an Employment Agency